Returns & Guarantee

Try LintLume at Home for 30 Days

Try LintLume on an intended fabric surface. If it is not a good fit for your pet-hair cleanup needs, contact us within 30 days of delivery and we’ll help you through the return process.

How to request a return

  1. Use our contact form.
  2. Include your order number, the reason for the return, and photographs when relevant.
  3. Wait for return instructions before sending the item because the correct return destination can depend on the order.

Return condition

Returned items should be in reasonable condition and include the product and any included components. Items intentionally damaged, excessively used, misused or altered may not qualify for a refund. Normal inspection or reasonable testing does not automatically prevent a return.

Damaged, defective or incorrect items

Contact us within 7 days of delivery and include clear photographs of the item and packaging when possible. If the issue is confirmed, we will provide an appropriate resolution, such as a replacement or refund.

Return shipping

For change-of-mind returns, return shipping costs are generally the customer’s responsibility. If we confirm that the item arrived damaged, defective or incorrect, we will provide the appropriate instructions.

Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund after it is processed.

View the complete Refund Policy.