Refund policy

Refund Policy — 30-Day Easy Returns

Last updated: August 27, 2026

Our 30-Day Return Window

We want you to feel confident trying LintLume™. If you are not satisfied with your purchase, you may request a return within 30 days of the delivery date.

How to Request a Return

To begin a return, contact us through the Contact page on our website. Include:

• Your order number

• The reason for the return

• Photographs of the product when relevant

Please wait for return instructions before sending the product. The correct return destination may depend on the order. Items returned without authorization or sent to an incorrect address may not be accepted.

Return Condition

The product should be returned in reasonable condition. Items that have been intentionally damaged, excessively used, misused or altered may not qualify for a refund.

Normal inspection or reasonable testing of the product does not automatically prevent a return.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery. Include clear photographs of the product and packaging when possible.

If the issue is confirmed, we will provide an appropriate resolution, such as a replacement or refund.

Return Shipping

For change-of-mind returns, return shipping costs are generally the customer’s responsibility.

If we confirm that the product arrived damaged, defective or incorrect, we will provide the appropriate replacement or return instructions.

Refunds

We will inspect the return and notify you when the refund has been approved or declined.

Approved refunds are issued to the original payment method. Original shipping charges, if any, are not refundable unless the order arrived damaged, defective or incorrect.

Your bank or payment provider may require additional processing time before the refund appears in your account.

Cancellations

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after processing or fulfillment has started.

If an order has already shipped, it must be handled through the standard return process after delivery.

Non-Returnable Items

The following items are not eligible for return:

• Products intentionally damaged, misused or altered after delivery

• Items returned more than 30 days after delivery

• Items sent back without following the provided return instructions

• Gift cards, if offered

Consumer Rights

This policy does not limit any rights you may have under applicable consumer-protection laws.

Contact Us

For return or refund assistance, use the Contact page on our website and include your order number.